User Manual

For optimum product performance, please make sure you read the manual and thoroughly understand the contents before installing, using, or maintaining your ConnectedCrops™ Station.
You can also refer to FAQ, and helpful articles. And for technical assistance, please contact us at:

Table of Contents

Table of Contents. 3




SECTION 2: DEPLOYING ConnectedCrops. 8



2.2.1 Step 1: Assemble the Station(s). 9

2.2.2 Step 2: Download and install the ConnectedCrops Mobile Application (CCMobile). 10

2.2.3 Step 3: Sign Up. 13

2.2.4 Step 4: Activate a Station. 15

2.2.5 Step 5: Install the station in the field. 23

SECTION 3: CCMobile User Guide. 28

SECTION 4: Troubleshooting. 29

4.1 LED lights Guide. 29

4.4.1 Battery LED.. 30

4.4.2 Connection LED.. 30

4.4.3 LED1: Internal Hardware. 30

4.4.4 LED2: Internal Hardware. 30

3.2         Troubleshooting Scenarios. 31

SECTION 5: Specifications. 33

5.1 Sensors Specifications. 33

5.2 Station Specifications. 34

SECTION 6: Contact Us. 35




  1. Station (with built-in solar panel and 45° tilted mounting bracket)
  2. 1 X ConnectedCrops weather station
  3. 1 X Fuse
  4. 1 X Fuse cap (keeps it weatherproof; be sure to keep the cover on at all times)
  5. 1 X SIM card (already installed for you)

  1. Sensors Kit

Depending on the model you ordered, you should have a combination of the following

Temperature Sensor                           Soil Moisture Sensor

  1. Mounting pieces
    1 X L-shaped metal bracket, 1 X screw and its lock washer

  1. Antenna

Please refer to the specifications section for more details about the components



The ConnectedCrops solution is the integration of three main parts:

  1. 1. Sensors:
    Each package contains temperature sensors, soil moisture sensors or a combination or both, depending on the model you order.
    These sensors/probes come in different lengths and are connected directly to the back of the station to provide the readings for their areas
  2. 2. ConnectedCrops Station:
    This Station is the ‘brain’ part is where the main processing functions happen; powering and reading the sensors, making the needed calculations, connecting and sending the data over the Internet.
  3. 3. ConnectedCrops Mobile Application (CCMobile)
    CCMobile is a mobile application that must be downloaded and used on smartphones operating Android and iOS. This application, CC Mobile, is the interface used by ConnectedCrops users check sensors readings and configure, control and monitor the ConnectedCrops Station.

Each Station turns on automatically, and operates at the transmission frequency you set, gathers data from the sensors connected to it, and then sends that data over a cellular network to CCMobile App via the cloud.
Using the App, you can see the current and historical conditions in your field, compare data from multiple sensors or stations, and receive alerts by e-mail and SMS based on thresholds you set.

ConnectedCrops was designed and engineered to eliminate many of the challenges with traditional weather stations. For example, each ConnectedCrops Station works independently; you don’t have to rely on setting it up and maintaining it or rely on base stations, towers, gateways, etc. And because each Station is solar powered, it will run independently, without the need to worry about connecting a power source or replacing batteries.




To mount the station:

  1. -two screws to mount to a post
  2. -drill/impact driver
  3. -a Philips screw driver
  4. -cable ties
  5. -a wooden post
  6. -a ladder (if you are mounting the Station high above the ground)

To install soil moisture sensor(s) in the ground:

  1. -auger or shovel
  2. -protective conduit (1″ diameter, between 18 and 30 inches in length). Please avoid using metal pipes as it can affect the soil sensor readings.
  3. -measuring tape
  4. -electrical tape

To install temperature sensor(s)

Depending on where the sensor will be mounted (air, soil or water), you may need cable ties, a ladder or digging tools, similar to what was described above for installing a soil moisture sensor, or whatever you see fit to install it in your planned location. Just make sure you avoid using tools that could harm the sensors or their cables, and plan ahead if you intend on moving the Station and sensors periodically.

To run the ConnectedCrops Mobile Application (CCMobile):

You will need an Android or iPhone smartphone. The minimum requirements on each are:

  • -For Android: running 4.2 (JellyBean) operating system or higher
  • -For iPhone: running iOS 9.3 or higher

Please note that some phones that can run Android applications, such as BlackBerry, can host the application but some of the features may not work properly, or the graphics may be affected due to the screen size.
CC Mobile is designed to be used on smartphones only. Running it on tablets and iPads may also affect its behaviour and graphics.



2.2.1 Step 1: Assemble the Station(s)

To start using ConnectedCrops, you need to connect the different parts to the Station as shown in the image below

  1. 1. Connect the Antenna to the UFL connector. Make sure the pin on the antenna goes in straight and then screw it clockwise until you feel resistance;
  2. 2. The sensors have waterproof universal connectors, so you can connect the sensors to either port. Be sure to reflect the configuration on the App (CCMobile) under the “Sensors Setup” while activating your Station, as described in the Sensor Setup section section 2.2.4 Step 4: Activate a Station. If you want to change the initial configuration afterward, you can do so from “Sensors Setup” in Station configuration.
    The sensors must be screwed in all the way for the sensors to generate readings and avoid water contamination;
  3. 3. Connect the mounting bracket using the mounting screw to connect the L-shaped bracket to the tilted metal bracket on the Station; and
  4. 4. Connect the fuse, and cover the fuse with the plastic cover, screwing it clockwise until you feel resistance, to ensure a watertight seal.

For all the above connections, please make sure they are tightly screwed and sealed with your hand pressure to assure proper functioning and to keep out moisture and avoiding damage. Do not use tools to tighten as they may damage the parts.


2.2.2 Step 2: Download and install the ConnectedCrops Mobile Application (CCMobile)

If you are reading this manual on your phone, you can click on one of the icons below to navigate directly to where you can download the app:

for Android phones:

  • -Minimum Android Requirements:  Android 4.2 or higher


for iPhones

  • -Minimum Apple Requirements: Requires iOS 9.3 or higher.

Or, from your smartphone, navigate to the application provider’s icon (Google Play or App Store) then search for “connectedcrops” (one word), “ccmobile” or “Esprida”, then click on the application icon with the description “CCMobile by Esprida” and click “INSTALL”

Another way to get CCMobile is to use the QR Code reader on your smartphone and scan the QR code below for your app store:

For iPhones

For Android Phones

2.2.3 Step 3: Sign Up

To log in to CCMobile to activate station(s) and check their readings, you need to first set up your account.

To create a ConnectedCrops account:

  • -launch Application
  • -click on “Sign Up Now
  • -fill in your farm name and the rest of the fields
    Please note that all fields are mandatory
  • -view the Licence Agreement
  • -click the Sign-up button

Once you press sign up, you should see a confirmation message on your screen and an email is sent to you with the confirmation/activation link.

  • -the first time you login, CCMobile will provide some help pages to give you a quick overview on its features. We recommend you read them
  • -once you are logged in, you will be asked if you
  • -wish to save you password so that you do not have to provide your credentials every time you login to the app Click “Yes” if you agree
  • -on the same phone, open the email you received from ConnectedCrops and click on the link to verify your account
  • -clicking on the link will launch the CCMobile application and log you in if you used the same phone for Sign up. If not, please provide your credentials and click Login

2.2.4 Step 4: Activate a Station

In this step, you will be working on CCMobile and the ConnectedCrops Station; you will be asked to check the label at the back of the Station, to power it up or reset it, and check the lights on the front.

The label at the back of the ConnectedCrops station provides the following information:

  • Model: Solution model which could be T1SM1, T2 or SM2
  • HW: Hardware version
  • FW: Initial Firmware version
  • Date: Manufacturing date
  • Serial: Serial number
  • ICCID: SIM Card Identification number with the mobile operator

To activate a Station for the first time, open CCMobile on your smartphone and click on the link in the message shown in the home screen (as shown in the previous screenshot from CCMobile). Or, at anytime if you want to add more stations, you can click on Settings from the menu at the bottom of the screen, then click “Add New Station”.

A simple illustrative wizard on CCMobile will start to walk you through the three steps for activating a Station:

  1. Registration: Registering the station to ConnectedCrops cloud
  2. Sensor Setup: Setting up the sensors for each station; defining their types, names and the ports to which they’re physically connected on the Station.
  3. Activation: Powering up the station, or resetting it, and checking if CCMobile is receiving readings from the stations
  4. Configuration: Setting up the alerts, station’s properties and operation mode


  1. Registration:

 This step registers the station to ConnectedCrops cloud using its details, a name of your choice, its unique serial number and its model type.

  • -to scan the QR code, tap the Scan QR Code button CCMobile will require your permission to use your phone’s camera to scan the QR code. Please click “ALLOW”, to proceed
  • -if you ALLOW it, it will bring up the camera automatically, you do not need to switch applications
  • -enter a name for the station (for example “East Field”)
  • -entering the details of the station can be done automatically by scanning the QR code or manually, where you need to type in the required details. So, either click on “Scan QR Code” and follow the process described in the next points OR click on the arrow next to “Type in the details manually” to fill in the fields  as per the details provided in the label at the back of the box. If you choose scanning the QR, these fields will automatically be filled in for you

NOTE: If you wish to “DENY” access to the camera, you must manually type in the serial number as provided on the label on the back of the station and choose the solution model type from the drop-down list.

  • -clicking the “Scan QR button” will bring up your camera. Point it at the label at the back of your ConnectedCrops Station and centre the square code on the label in the centre of the camera’s highlighted square view
  • -CCMobile will show a small green square when it captures the code and automatically navigate you back to the registration screen
  • -then click “Register”.
  • -if the scanning doesn’t work or your camera has issues, you can manually enter the needed details from the sticker at the back of the station
  • -then click “Register”.

  1. Sensor Setup:

 Define what sensors are connected to the station and to which ports.


  1. Activation:

 Activating the Station

  • -make sure that you are in an area that has good mobile coverage 2G/3G and that all parts are connected to the station before going into this step, as per the  STEP1: Assemble your station section. Connect the fuse, if it wasn’t already connected, or press the Reset button on the back of the station and wait for a couple of minutes to allow the station to transmit the readings to the cloud
  • -press the ‘Next’ button on the app, as shown in the image above so that CCMobile can try to fetch the readings sent by the Station
  • -we recommend you try out the sensors before installing them. For example, try to dip the temperature/soil moisture sensors in water and check the readings. Soil moisture should be close to 60% and the temperature depends on the water being hot or cold
  • -if you get an error message, check its details as it can guide you to what could be wrong. Then, using your finger, pull the screen down to refresh and try getting the readings again or you can also press ‘Back’ and press ‘Next’ again


  • -you can monitor the light on the Station to make sure the Station has good signal, battery is charged and the sensors are connected properly.

Please check the troubleshooting section if you are facing issues while activating your station

  • -once you receive the success page, it means that your ConnectedCrops Station is now active and correctly communicating sensor data

Press the ‘Next’ button to configure the Station.

  1. Station Configuration:

This step allows you to configure your station to change how often it records sensor readings, configure email and text message notifications and more.


Receive notifications via..

-You can get the best of ConnectedCrops when you enable receiving notifications. You can choose email, SMS or both.

-Enable the method you like and provide the email(s) and phone number(s) to which the notifications should go to.

-Email format is

-Phone numbers should be all numbers, no spaces or characters, only a “+” is allowed at the beginning. (Ex. +14161234567, 14161234567 or 4161234567). Each field holds one contact only

-To configure the Station, press the “Next” button on the congratulations screen shown in step 3 of the Activation Wizard.-Please note that at any time, you can navigate to this screen buy going to “Settings” > “Configure Station” and choose the Station you would like to configure.

-You can choose how to receive the notifications, to configure “Thresholds”, to “Add inversion alert”, “Rename the station”, change the how frequent the station sends out the readings from “Transmission Frequency”, add the station “Location”, or change the “Sensors setup”


  • 1. This is where you can set low and high limits which would define, normal, warning and critical readings and alert you accordingly
  • 2. First you need to choose the sensor you want to configure the thresholds for
  • 3. Based on the type; soil moisture sensor or temperature sensor, you can get one of the screens above.

Add inversion alert

  • 1. The option to add this alert is only available if you connected and configured at least two temperature sensors
  • 2. You can set the inversion alert by defining which sensor is positioned on top and which is at the bottom, and define the temperature difference threshold that you would be notified if the it was met.

2.2.5    Step 5: Install the station in the field

  1. Choosing a location

Now that we have an active Station, configured and operational, you can install it in your farm.
Please consider the following when you choose a location to install ConnectedCrops stations:

  • select a spot that can represent the rest of the field so you could rely on the readings from that location to make decisions about your farm
  • make sure that this spot has a very good cellular/mobile internet connection (2G or 3G)
  • it must have a good sun exposure, NOT in the shade close to buildings or around foliage that could block sun exposure when the plants grow. We highly recommend the Station be mounted to face south with the angle provided by the mounting brackets to get the maximum sun exposure throughout the day. Check the image below:
  • the antenna should NOT be close to metal. Avoid using metal posts as it would interfere with the signal
  • install away from heavy machinery routes (for example harvesting machines). If the station cannot be moved away from the route, please unmount the station during harvesting to avoid any damage to the station or the sensor cables

Make sure that the station is sending and you are receiving the readings on CCMobile before mounting the station.

  1. Installing the sensors

For ease of installation, you might want to disconnect the sensors from the Stations and connect them again after you’re done with their installation.

The sensors installation instructions differ according to what you’re measuring, the type of the sensor and where you are installing them.


Temperature Sensors:


Temperature sensors can be installed in air, water or soil as follows:

To measure air temperature:

  • Choose where to install the high-accuracy temperature sensor(s) based on the conditions you want to measure.  For example: Grape growers have placed temperature sensors at the top of the canopy and at the fruiting zone to understand what temperature the grapes are experiencing, accounting for shade and wind effects. They also mounted one high on the wind machine and another in the fruiting zone to measure temperature inversion. Berry growers have mounted temperature sensors inside and outside of the protective cover because they want to understand efficiency of the protective cover and its effect on the yield.  In cold climates, root vegetable growers have placed temperature sensors in the ground to see when the ground gets too cold to determine if they can do things to extend their growing cycle.
  • Make sure it’s not close to metal and take notice of the location if it was in the shade or under direct sunlight; this of course can affect the temperature reading. Also, avoid installing the sensors and the station on the route of heavy machinery, like harvesting machines for example, as it may damage the sensors, or remember to move it before the machine passes that route.
  • Use cable ties or electric tape or similar tools to fasten the sensor probe in the location of your choice. You can gently wrap the probe around the wire or the post to which you’re mounting. If you’re planning to move the station, make sure the fasteners can be removed without damaging the sensors.

To measure water temperature:

  • The temperature sensor is a probe with a metal tip. Dip the metal tip in the water making sure the Station stays dry and away from the water. The Station is designed to be weatherproof but not for working whilst submerged.
  • Fasten the probe gently using cable ties or electric tape making sure it is not pulled too hard from the station which may harm the cable or the connector, which may prevent the Station from getting readings.

To measure soil temperature:

  • To install a temperature sensor in soil, follow the installation steps for installing the soil moisture sensor.



Soil Moisture Sensors:

The soil moisture sensors are pre-calibrated for mineral soil and will work in most growing conditions, even extremely cold weather. In extremely cold weather, it is expected the reading will show dry if the moisture in the soil is frozen.

These sensors would need different kind of calibration for soils with high organic content or potting soil (i.e. with compost, or natural soil). Using them as is in such soils will not provide accurate readings. For measuring soil moisture in these conditions, email

Installation Procedure

When installing the sensor, it is best to maximize contact between the sensor and the soil.

  • dig a hole to the desired depth using an auger or shovel;
  • label the top of the sensors near the connectors so you know which sensor is which if you need to move the sensors in the future;
  • push one of the sensors cable’s ends into the conduit;
  • push the prongs on the sensor into undisturbed soil into the sidewall of the hole. Make sure that the prongs and black over-molding are buried completely. Please note that the sensor may be difficult to insert into extremely compact or dry soil. If you have difficulty inserting the sensor, try loosening the soil somewhat or wetting the soil. Never pound the sensor into the soil;
  • the sensor must be oriented horizontally in the soil as shown in the diagram, you want to avoid water pooling on the sensor. However, orienting the flat side perpendicular to the surface of the soil will minimize effects on downward water movement.

Try to mark the direction of the prongs so that if you needed to dig up the sensor in the future, you can take it out safely and easily. For example, you can point it towards the post of the plant.

  • carefully pack down the soil as you backfill the hole above to match the bulk density of the surround, leaving enough length of the conduit above the ground (around 1ft or 30cm). and fill the conduit too to prevent it from holding water or other material, or cover the conduit opening with electrical tape;
  • wrap the rest of the cable and tie it with cable ties. You can tie it to the post; and
  • connect the sensor to the station if it was disconnected for installation

Removing the soil moisture sensor

Dig carefully around the sensor to make sure you don’t break it. If you followed step 4 of the sensor’s installation, you should know where to find it. When removing the sensor from the soil, do not pull it out of the soil by the cable! Doing so may break internal connections and make the sensor unusable.


SECTION 3: CCMobile User Guide

CCMobile is a mobile application for ConnectedCrops. The App that enables ConnectedCrops owners/users to view sensors’ readings of their ConnectedCrops stations from their farms, control these stations’ operation, and setup alerts based on its readings, along with many other functions.

CCMobile was built and designed using growers’ requirements and feedback to assure it satisfied their needs for a reliable tool – a tool that told them the temperature and soil moisture condition of their farm, anytime and anywhere in the world, in real time. No need for data extraction and no need to be physically close to the Stations.

You can refer to the “How it works section” to learn how the App gets the data in real-time remotely.

CCMobile has three main parts:

Here is how you can use each:

3.1 Home

3.1.1    Check the sensors’ readings

On the main screen under “HOME” you can view Stations and readings in two ways, in a list or on a map.
Choose your preferred way from the toggle at the top

The screen orders the stations alphabetically, by Farm first, and then by Station name.
Each Station entry provides the following:

  • -Sensor readings can be in green, yellow or red depending on their status. The status is measured based on the thresholds you define. If not defined, CCMobile will use default values.


  • -In certain scenarios, you might get an error message instead of the reading
 Error Message Reason Required Action
Please connect the sensor The App is not getting readings from the Sensors. Either it’s not properly connected or physically damaged Try to connect the Sensor as described in the manual and check for possible physical damage
Sensor type mismatch The sensor type chosen during sensor setup doesn’t match the actual sensor type connected to the Station Either physically change the connection as needed or correct the setup under Station configuration
Please install sensor in soil Applies to Soil Moisture sensors only. The error indicates that the sensor is connected but not inserted in soil. If it is installed in soil, it’s possibly surrounded by an air gap in the soil Check the sensor installation
Error Reading is out of range Check the sensor connection, physical status and reset the station. If it doesn’t change, the sensor may be damaged/defective. Contact support


3.1.2    Email Excel® readings report

To extract the readings from a Station, click on the menu icon and from the list choose the “Email Excel Report” and fill in the email address(es) to which you want to send the report.

In the excel report, you will be able to view all historical data, including archived data, if you have any.


3.1.3    View the stations and readings on a map

From the toggle, you can click on the map to view the Stations spread geographically around your field. You can click on each Station to get its readings:

  1. 1. You can zoom in and out to get to the exact location using the (-) and (+) buttons or your fingers.
  2. 2. Click on “MORE INFO” to get to the readings details

3.1.4    Check the sensors’ readings history

(range, go back in time to check the readings, view a chart for a chosen period of time)

3.1.5    Add new station

Clicking on this icon located at the bottom right corner of the screen initiates the process of adding a new Station to your list. To see how to go through the process, check section 2.2.4 Step 4: Add New Station

3.2       Events

3.2.1 New events

The events menu tab can show bubble with a number showing the number of events that you haven’t viewed.
An “event” is like a news feed of updates related to your Station’s performance or readings meeting thresholds. See what type of events you can get in the next section.

3.2.2 Show the icons for the different events

Here are the types of events you can get about a Station under the events tab:

3.3       Settings

This is where you can configure details around your application, account and stations.

About Details about ConnectedCrops and the CCMobile version you’re on
Logout To sign off of your account. Please note that after you logout, you will stop receiving “push notifications” which are the notifications that show on your phone’s screen header. However, if you enabled email and/or SMS notifications, you will still receive those.
Help Quick tour on the main screens of CCMobile
Accounts Click here to change your password or change a farm name
 Add new station To add a new station under your list. Steps are covered in <…………>
Configure station







This is where you can:

  • -Rename a station
  • -Change the transmission frequency which dictates how often the Station should send the readings
  • -Change Station’s location on the map
  • -Configure how you would like to receive notifications and on what thresholds
  • -Change the sensors setup, which sensors you are using, and to which ports are they connected. More details below.

3.3.1    Changing the sensors’ setup

One of the values ConnectedCrops provides is the ability to add different sensors to the Station throughout the year, and use them for varying purposes around the farm. There are different ways in which the sensors can be used:

  1. 1. Using different sensor types to measure different things, for example using a temperature sensor in winter and soil moisture sensor in the irrigation or rainy season
  2. 2. Changing the sensor usage, for example, temperature sensor can be switched from measuring soil temperature, to air or water temperatur.
  3. 3. Changing the sensor’s location, it could be at different heights/depths or different fields within the farm, different irrigation zones or different farms

Changing the sensor types on a Station has to be reflected on the app to make sure you receive the data correctly and to choose how to handle the historical data.  You need to set up the sensors for each Station, defining their type, name and the ports on which they’re physically connected to the Station. You can also control the historical data when you change the name of the sensor to match the new usage or location by choosing to archive (save) the old data separately or delete it, and you can choose to append the new readings to data that was previously archived.

Here is how you can do this on CCMobile:

  • – Login to the CCMobile app. Make sure you’re on version or higher
  • – Navigate to Settings > Configure Station> Choose the Station on which you’re changing the sensor > Sensors Setup
    1. 1. Select the port on which you’re making the changes; the Station has labels A and B on the ports and you can see that on the app as well;
    2. 2. Choose the new type of the sensor you’re connecting; leave it unchanged if you’re not changing the sensor type; choose “None” if you’re not connecting any sensor;
    3. 3. Give it a name that is easy for you to recognize what it is or where it’s installed; and
    4. 4. Click Save.
  • – The app will now ask whether you would like to archive the data from the previous sensor (which means it will save it separately). Please note that once you archive, you can only get to that data using the “Email Excel Report” option. The main view on Home only shows your active sensors’ readings. You can get to the Excel report by navigating to Home> click on the menu icon (…)  next to the station name, then a menu will pop up with “Email Excel Report” as the first option
  • – If this is not the first time you’re making these changes and have previously archived data, the app will check if you have archived data of the same type or name and it will ask you if you would like to restore it, which means appending the new data that will be received
    So, for example, if you use the same soil moisture sensor in different irrigation zones, you may want to keep the soil moisture  data separate and have continuation over the irrigation seasons and the years as well.
    To accomplish this, when you’re done with one irrigation zone, archive it, then measure soil moisture the other zone with a different name and archive it when done. Going back to the initial zone, you can restore that data that was first archived to append to it. The app will provide you with a list of the archived data from which to choose.


SECTION 4: Troubleshooting

Depending on what you are trying to do, there are several ways to troubleshoot a Station. In all cases, check the status indicators on the Station. ConnectedCrops Stations are provided with 4 bi-colour LED lights on the front cover for status indication and troubleshooting. They will be either red, blue or not illuminated.


Battery   Connection Components & Sensors



NOTE: Some stations have green lights instead of blue.

To troubleshoot, you need to first understand what the indicators are.


4.1 LED lights Guide

While the Station is in its ‘Wake’ state the lights illuminate and flash to indicate the status of their respective features. While the Station is in its ‘Sleep’ state the lights are not illuminated to conserve battery.

Each light indicates the status of a specific feature of the Station: Battery, Cellular connection/communication, Sensors and Board components. The Station has 2 effectives states: ‘Wake’ when the Station is communicating sensor data and ‘Sleep’ when it is gathering and storing data in preparation for the next ‘Wake’ period.

On initialization (e.g. when the fuse is inserted or after the Reset button is pressed), the Station will do a test to validate all of its components. The LEDs will then flash on and off 5 times to represent the success or failure of the initialization process. If all are illuminated blue, the initialization was successful. If all are illuminated red the initialization process failed. The results of the validation test are shown right before the unit sleeps and this takes anywhere from 30 seconds to 3 ½ minutes to appear.


The illustrations below show the meaning of solid or flashing light sequences for each LED during the ‘Wake’ phase of the Station.

4.4.1 Battery LED

4.4.2 Connection LED

4.4.3 LED1: Internal Hardware

4.4.4 LED2: Internal Hardware

3.2 Troubleshooting Scenarios

1. Station is not lighting up


-Is the fuse in good shape? If it’s broken it will not light up, you will need a replacement, contact support

-Was the fuse’s cap well sealed or could it have let moisture in? If moisture got in, it might have caused damage to the station, please contact support

-is the fuse connected properly? There isn’t a specific direction for it, just make sure it’s pushed all the way through

If the answers to all of the above are “Yes”, then the station may not be charged. Please leave it in the sun for 3-8 hours (or more if cloudy) and check again.

2. Not getting readings on CCMobile

-Try to reset the station by either pushing the reset button or removing and reinserting the fuse; if the station does not light up, check Q1

-If it is lighting up, what is the colour of the battery LED? If it is flashing red it means the battery is low so the station is not transmitting the data; it will store readings until it charges

-If the battery LED is blue, check the Connection LED. If it’s blinking red it means that the station is struggling to connect (bad cellular coverage); you might want to move the station. If it used to work in that location, it could be a temporary issue with the network, so you can wait a bit and check again
If the Connection LED is solid red, it means there is an internal issue with connection or the SIM card, please contact support

3. Sensors are connected but shows as though they are not

On CCMobile, you could be getting different kinds of errors; one of them is “Please connect the sensor”. If you think you should not be getting this error, please check the following:

1. Double check the connection of the sensor, is the connector screwed all the way in? Disconnect and re-connect the sensor, making sure you align the pins correctly, and then turning the metal ring around the connector clockwise until you face resistance. Please do not use tools to force it in as this may damage the connector

2. Make sure that the sensor itself doesn’t have any physical damage or breaks that might affect the signal3. When you reset the station, are you getting a red light on LED #2?

If yes, there could be an issue with internal part of the connector, please contact support

For other sensor related errors on CCMobile, Check “Sensor error readings”

4. Sensor Error readings

-“please install sensor in soil” for soil moisture means that the current reading is in minus, indicating the sensor is in the air. If it’s not in the air and the sensor is buried in the ground, there could be an air gap around the sensor if it has been installed for a while. In that case, you need to dig around it carefully and re-install it properly. It could also be that the soil type is not supported by the sensor’s calibration if it was newly installed. Then, please contact support

-“Error” if you had a general error on CCMobile instead of a reading, it means the reading is out of the normal range for that sensor’s readings, it may be that:the sensor is mis-allocated on the app under Sensors Setup. To verify, open CCMobile on your phone, go to Settings> Configure Stations> choose the station > Sensors Setup, and make sure that you attach the correct sensor type to each port the sensor is damaged. To verify, check the sensor and its cable for physical damage or cuts, and move the sensor to a neutral condition, re-connect it to the station and check again. If the readings don’t change, please contact support

5. Station registration error: Station already exists

Did you try to register this Station before?

Can you see it in CCMobile “Home” screen? To check it in CCMobile’s main screen, go to Home from the main menu; if the Station isn’t listed there, please contact support

6. Signed up but never got a confirmation email

Please check your spam folder, if you still can’t find it, it could be that you signed up with an incorrectly spelt email address; try signing up with the correct email address ; if you still get an error message on CCMobile indicating that the email is already used, please contact support

7. Can’t login to CCMobile

What type of error do you get?

-For connection-related errors, make sure you are connected to the Internet and have good coverage. You can try moving to an area with better coverage or switch from WiFi to cellular for example then try to login again

-For account-related issues, if you can’t remember your password, please use click on the “Forgot your password link” on the login page

-If you can’t remember your user name, please contact support

8. Station shows offline on CCMobile although it’s lighting up

What is the colour and pattern of lighting on the connection/communication LED? Please refer to LED2 -Connection under the lights guide for the details. If the light is solid red, it means that the station cannot connect to the Internet because there is an issue facing the modem. If the modem was blinking red, then it could mean one of few things:

-The cellular connection signal is week and the station is struggling to connect. If this is a new installation spot, you might need to consider moving the station. If it was there before and was working fine, it could be either that the network has temporary issues or the SIM card is not working, Support can help you determine that the problem;

-Or it could have problems reaching the cloud server, in which case, you have or will be getting a notification from ConnectedCrops Support team notifying you about any downtime.

9. Station doesn’t seem to be charging

Check the battery lights and their indication  making sure that the station is outdoor, facing south, exposed directly to sun, not in the shade or under foliage, and the surface of the station is clean (not covered with dirt for example).

You might also want to decrease the frequency to 6 hours or more until it shows a good charge.

If you tried all of the above and it still doesn’t seem to be charging, please contact support.


SECTION 5: Specifications


5.1 Sensors Specifications

Temperature Sensor:

  • Cable Length: 1m (3.3’) or 3m (9.9’)
  • Temperature Range: -55°C to +125°C (-67°F to +257°F)
  • Temperature Accuracy: ±0.5°C Accuracy

NOTE: Please note that CCMobile provides the readings between -55°C and 70°C only and considers values out of this range as “Error” values.

 Soil moisture sensor:

  • Length: 5m/ 16.4’
  • Soil Moisture Range 0-60% based on the calibration for mineral soil
  • Accuracy: ±3% VWC, most mineral soils
  • Operation Temperature: -40°C to +50°C (-40°F to 122°F)


5.2 Station Specifications

Temperature range the station is expected to operate normally in: -20°C to 50°C / -4°F to 122°F


  • Type 4X Polycarbonate & General-Purpose ABS Enclosure
  • Designed to meet IP 66 & NEMA 4, 4X, 12 & 13 ratings.
  • UV stabilized for outdoor use
  • Weatherproof
  • Dimensions:  160mm x 160mm x 62mm (6.2” x 6.3” x 2.4”)


  • Rechargeable Lithium Ion battery with protective circuit
  • Voltage: 3.7V
  • Capacity: 8000 mAh


  • Type: Cellular. Operates on 2G and 3G networks
  • Certifications:
    • EMC Compliance:  FCC Part 15 Class B, EN55022, EN55024
    • Radio Compliance: FCC Part 22, FCC Part 24, RSS 132, RSS 133, EN 301 511, EN 301 489-1, EN 301 489-3, EN 301 489-7, EN 301 489-24
    • Safety: UL 60950-1 2nd ED, cUL 60950-1 2nd ED, IEC 60950-1 2nd ED
    • Network: PTCRB
    • Carrier: Rogers, AT&T, Aeris and T-Mobile


SECTION 6: Contact Us

At any time, feel free to contact us at or for support, please email us at 

You can also fill a form here with your comments.


ConnectedCrops User Manual